SaaS Product & Growth Consulting

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You’ve built a great product, secured early traction, and the dashboard is ticking up. But now, growth is becoming a grind. The leaky bucket of customer churn is offsetting your new user acquisition, your CAC is rising, and the path to the next milestone feels uncertain.

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Stop Leaking Revenue. Start Scaling Intelligently.

As a specialist SaaS growth consulting partner for UK tech companies, Gravitonic helps you bridge the critical gap between a good product and a great business. We architect data-driven strategies that fix the fundamentals—from monetization and retention to true product-led growth—unlocking sustainable, capital-efficient scale.


Are You Solving the Right Growth Problem?

We partner with SaaS founders, CEOs, and product leaders who are battling the core challenges of scale:

  • The Leaky Bucket: Is high customer churn making every new sale feel like a step sideways?

  • Pricing Puzzles: Are you confident your pricing model isn't leaving money on the table or deterring ideal customers?

  • Elusive Product-Market Fit: Have you truly nailed product-market fit, or are you just serving a handful of enthusiastic early adopters?

  • Marketing Burnout: Are you spending more on marketing for diminishing returns?

To break through the plateau, you need a strategy that treats growth not as a marketing task, but as an output of the entire product experience.


Our SaaS Consulting Services

We provide a clear, actionable framework to optimise every stage of your customer lifecycle.

1. Product-Market Fit Validation & Expansion

True product-market fit is the bedrock of all SaaS success. We conduct rigorous analysis of your user data and market landscape to validate your current position. We then build a strategic roadmap to either deepen your existing market penetration or identify lucrative adjacent verticals for expansion.

2. Monetization & Pricing Strategy

Your pricing is one of the most powerful growth levers you have. We perform a deep analysis of your value metrics, customer segments, and competitive landscape to design and test SaaS pricing models (from tiered subscriptions to usage-based billing) that maximise recurring revenue and align perfectly with the value you deliver.

3. User Acquisition & Retention Engine

Acquisition without retention is pointless. We help you architect a holistic growth engine. This includes optimising your user onboarding to accelerate "time-to-value," implementing product-led growth (PLG) tactics to drive organic adoption, and creating data-driven churn reduction programmes to keep the customers you worked so hard to win.

4. SaaS Metrics & Analytics Framework

You can't optimise what you can't measure correctly. We help you move beyond vanity metrics to establish a robust analytics framework. We’ll define your key North Star metric and set up the dashboards to track the core drivers of your business: LTV, CAC, MRR expansion, and Net Revenue Retention.


...Beyond his technical expertise, George demonstrated a strong entrepreneurial mindset, proactively identifying opportunities and proposing innovative solutions. He also possesses impressive strategic skills, contributing to our product roadmap and helping us define a clear AI product to market strategy...

Sergio Z.

Co-Founder & CTO @ NutriCoach

Why Gravitonic? We Connect Product to Profit.

Many consultants focus on top-of-funnel marketing spend. We believe the most durable growth is engineered directly into the product itself.

Our expertise lies in optimising the core user experience—from onboarding to retention—to create a product that naturally acquires, converts, and retains its own users, reducing your reliance on costly advertising.

  • Product-Led Mindset: We believe the best marketing is a product that sells itself. Our strategies focus on improving the core user experience to drive acquisition, retention, and expansion.

  • Data-Driven, Not Dogmatic: There is no one-size-fits-all playbook for SaaS growth. Our recommendations are always based on a deep, quantitative analysis of your business and your customers.


The Deliverable: Your Scalable Growth Playbook

You receive a comprehensive playbook that serves as your company's strategic guide to achieving the next stage of MRR growth. It's a data-driven, actionable document that aligns your product, marketing, and success teams around a single, cohesive plan for sustainable scale.

Your playbook will include:

  • Pricing & Monetization Model: A detailed analysis and recommendation for optimising your pricing tiers and value metrics.

  • Churn Reduction & Retention Plan: A prioritised list of product and process improvements to reduce revenue churn.

  • Optimised User Onboarding Blueprint: A step-by-step map for a new user journey designed to accelerate "time-to-value."

  • Product-Led Growth (PLG) Roadmap: A list of specific tactics to engineer virality and organic acquisition directly into your product.


Frequently Asked Questions (FAQ)

Q: What is the most common mistake you see SaaS companies make?

A: Focusing too heavily on new customer acquisition while ignoring retention. High churn can silently kill a SaaS business. We often find that the highest-ROI growth initiative is to build a systematic process for understanding and reducing why customers leave.

Q: At what stage should we engage a SaaS consultant?

A: The ideal time is when you've achieved initial traction but are struggling to build a predictable, scalable growth engine. This is often post-seed or Series A, when the pressure to demonstrate month-over-month MRR growth intensifies.

Q: How do you measure the success of a consulting engagement?

A: Success is measured by the tangible movement of your key SaaS metrics. Before we begin, we establish clear goals, whether it’s increasing your LTV:CAC ratio, reducing your net churn rate, or improving your trial-to-paid conversion rate.

Ready to Build Your Growth Engine?

Stop patching the leaks and start building a foundation for scalable, profitable growth. Let's have a frank discussion about your metrics and your ambition.

Have a Free Consultation with us:

Give us a call on:

01491 523 640

Drop us a message:

[email protected]
The Force Behind your Digital Landscape, where Creativity Meets Technology and User Experience Takes Center Stage!

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Registered office: 128 City Road, London, EC1V 2NX, United Kingdom. Company Registration Number: 15839977.