Status: Strategic

> Product Design & UX StrategyStop Shipping Features. Start Designing Outcomes.

[PROTOCOL]: Transform your complex product into an intuitive experience. We help product teams break free from the 'Feature Fallacy' to drive engagement, reduce churn, and turn users into advocates.

SYS_STATUS: ACTIVE
LATENCY: 08ms
PROTOCOL: v5.0
DESIGN
Outcome-Focused
UX Strategy First
Double Diamond Process
Design Systems
Reduce Complexity
UX Strategy First
Double Diamond Process
Design Systems
Reduce Complexity

[ FEATURE_FALLACY_ANALYSIS ]

The 'Feature Fallacy': Why More Isn't Better

Your team is shipping features at an incredible pace. The product is more powerful than ever. Yet, your core metrics tell a different story: flat engagement, high churn, and frustrating feedback. This is the Feature Fallacy—the dangerous belief that adding more code will fix a broken foundation.

Diagnostic Deep-Dive
Status: CRITICAL

The 'Feature Fallacy'

Impact Analysis

Your team is shipping features at an incredible pace, but user engagement is flat. Users stick to 10% of the product they know and ignore the rest. More code won't fix a broken foundation

Recommended Node: Gravitonic_UX_Strategy_V5

[ FIELD_REPORTS_ARCHIVE ]

:: Case Study: B2B SaaS Platform

"Before working with us, we had a powerful tool that nobody knew how to use. After our UX overhaul, their onboarding completion rate jumped by 45%. Support tickets dropped by 50%."

P
Product Director
SaaS
45%
Onboarding Completion Increase
Technical Efficiency
UX Audit and Double Diamond design process identified core friction points. Result: 45% increase in onboarding completion rate and 50% reduction in support tickets.
Historical Baseline (Manual):Complex Interface
Gravitonic System (Auto):The UX Strategy

:: Case Study: Enterprise SaaS Company

"The Design System implementation allowed our engineering team to ship 30% faster. We eliminated UI debt and now have consistent quality across all features. Development velocity increased significantly."

V
VP of Product
SaaS
30%
Faster Development
Technical Efficiency
Design System implementation with reusable components and guidelines. Result: 30% faster sprint velocity and eliminated UI debt.
Historical Baseline (Manual):UI Debt & Inconsistency
Gravitonic System (Auto):The UX Strategy

:: Case Study: SaaS Startup

"The UX Strategy helped us break free from the Feature Fallacy. We reduced complexity, focused on the Happy Path, and saw churn drop from 10% to 4%. Users now feel smart and capable using our tool."

F
Founder
SaaS
60%
Churn Reduction
Technical Efficiency
User Research and Behavior Mapping identified the Happy Path. Feature reduction strategy eliminated complexity. Result: 60% reduction in churn (10% to 4%).
Historical Baseline (Manual):Feature Bloat & High Churn
Gravitonic System (Auto):The UX Strategy

[ SECURITY_PROTOCOL ]

The UX Advantage

Why Gravitonic instead of a general design agency? We focus on UX Strategy first—ensuring the product solves the right problem before making it beautiful. Outcome-focused, not output-focused.

UX Strategy First

VERIFIED

We focus on UX first to ensure the product solves the right problem, then use UI to make that solution beautiful. We don't just 'reskin' your app—we deploy a strategic design framework.

Double Diamond Process

LIVE

We use the Double Diamond process: Discover (insight gathering), Define (focusing on core user problem), Develop (prototyping), Deliver (high-fidelity UI ready for dev hand-off).

Design System Implementation

VERIFIED

We build scalable Design Systems (components, typography, guidelines) so your engineering team can ship faster with consistent quality—ending the cycle of 'UI debt' and speeding up sprint velocity by 20-30%.

Engineering Team Integration

LIVE

We work inside your tools (Figma, Jira) and provide detailed developer hand-offs and documentation to ensure the design is implemented pixel-perfectly. We align designers and developers.

[ DESIGN_OPTIONS ]

Four-Step Framework

UX Audit & Heuristic Analysis (Diagnosis). User Research & Behavior Mapping (Why). Double Diamond Design Execution (How). Design System Implementation (Foundation).

UX Audit
User Research
Double Diamond
Design Systems
Figma Integration
Developer Hand-offs

Core Promise

We handle the UX strategy. You just reap the user success.

[ VELOCITY_AXIS ]

Week 1 to User Success

01

Week 1-2

UX Audit & Heuristic Analysis
02

Week 3-4

User Research & Behavior Mapping
03

Week 5-6

Double Diamond Design Execution
04

Week 7-8

Design System & Implementation

[ FINANCIAL_EQUITY ]

UX Strategy vs. Feature Bloat

Direct financial comparison: Strategic UX design reduces support costs, increases retention, and speeds up development. A calculated path to user success, not just shipping code.

Feature Bloat + UI Debt
£88,935 / mo
Lost Revenue & Wasted Dev Time
Gravitonic UX Strategy
£2,950
One-time Investment

ROI Predictor

1,000 users
8%
4%
40%
65%
Total Yearly Value
£1,067,217
ROI
36077%
Payback
1 months

[ INVESTMENT_STRUCTURE ]

UX Strategy Pricing

Starter
£2,950/mo
One-time
Up to 1,000 Users
Priority Support
2x Strategy Meeting/Annum
Perfect for Early-Stage Products
Setup Fee: £995
Sweet Spot
Growth
£5,950/mo
One-time
Up to 5,000 Users
Priority Support
4x Strategy Meeting/Annum
Most Popular for Mid-Market
Setup Fee: £995
Scale
£10,950/mo
One-time
5,000+ Users
Priority Support
12x Strategy Meeting/Annum
Enterprise UX Strategy
Setup Fee: £995
End_Workforce_Protocol // Start_Intelligence_Archive

[ KNOWLEDGE_BASE ]

Product Design & UX Strategy Intelligence

Deep dives into UX Strategy, the Feature Fallacy, Double Diamond process, Design Systems, and user retention design.

5 min read // ARCHIVE_STAMP
:: Strategy

The Feature Fallacy: Why More Isn't Better

4 min read // ARCHIVE_STAMP
:: Process

The Double Diamond Design Process

3 min read // ARCHIVE_STAMP
:: Implementation

Design Systems: Ending UI Debt

[ FREQUENTLY_ASKED ]

Product Design & UX Strategy Questions

Common questions about UI vs UX Strategy, Feature Bloat, engineering team integration, timelines, and measurable improvements.

Simplify Your Product.
Scale Your Growth.

Don't let a complex interface hide your product's value. Let's simplify your user journey.

We'll review one key flow of your product live on the call.
UX Strategy // Outcome-Focused